Question 1

What do I need to bring with me?

Accepted Answer

Drinking Water, a towel, swimwear, flip-flops & a lock.

Question 2

What is the cancellation policy?

Accepted Answer

Cancellations up to 24 hours before the booking are entitled to a full refund or reschedule. Between 24 and 5 hours before you can reschedule your booking using the reschedule link in your confirmation email. We cannot facilitate reschedules within 5 hours of the booking as we are unlikely to fill the slot in this short space of time.

Question 3

Can I reschedule my booking to another location?

Accepted Answer

Absolutely, If your booking is more than 5 hours away, please contact support@thehotboxsauna.ie and our team will assist you.

Question 4

Are children allowed in the sauna?

Accepted Answer

Our experiences are strictly for individuals aged 18 years or older. Persons under the age of 18 will not be admitted, even if accompanied by a parent or guardian. Proof of age may be required, and entry will be refused to anyone under 18.

Question 5

Are there changing rooms?

Accepted Answer

Yes, we have changing rooms in all of our locations.

Question 6

Should I arrive before my slot begins?

Accepted Answer

You should arrive 5-10 minutes prior to your allocated time, so you have time to change beforehand. If you arrive ready to go there is no need to allow 10 minutes.

Question 7

How long are the slots?

Accepted Answer

The slots are 45-75 minutes long depending on the location. Please check the details of the sauna that you wish to book a session for. We will display the time before you book.

Question 8

How many people can you fit in the Sauna?

Accepted Answer

Our saunas vary in size from the smallest being 6 people up to the largest being 60 people. Refer to capacity in each location.

FAQs

We have the answers

Still have a question?

FAQs

We have the answers

Still have a question?

FAQs

We have the answers

What do I need to bring with me?

What is the cancellation policy?

Can I reschedule my booking to another location?

Can I pre-book a session and pay on arrival?

If I forget to bring my loyalty card can I get two stamps on my next visit?

Are children allowed in the sauna?

Are there changing rooms?

Why can't I see the booking slots further than 3 weeks?

Why can't I see the time I want to go at? And Why can't I select more than few seats?

Should I arrive before my slot begins?

How many people can you fit in the Sauna?

How long are the slots?

Is the Sauna cleaned between groups?

Should I eat before my session?

How long should I stay in the sauna?

How many rounds of Sauna & Plunge should I do?

Still have a question?

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FAQs

We have the answers

What do I need to bring with me?

What is the cancellation policy?

Can I reschedule my booking to another location?

Can I pre-book a session and pay on arrival?

If I forget to bring my loyalty card can I get two stamps on my next visit?

Are children allowed in the sauna?

Are there changing rooms?

Why can't I see the booking slots further than 3 weeks?

Why can't I see the time I want to go at? And Why can't I select more than few seats?

Should I arrive before my slot begins?

How many people can you fit in the Sauna?

How long are the slots?

Is the Sauna cleaned between groups?

Should I eat before my session?

How long should I stay in the sauna?

How many rounds of Sauna & Plunge should I do?

Still have a question?